(US) LEAP Announcement: Meet AskLEAP: Your 24 7 AI support assistant Introducing AskLEAP, your 24 7 AI-powered support assistant Whether you‘re looking for a quick answer or need help troubleshooting an issue, AskLEAP is always on hand to assist AskLEAP intelligently searches LEAP’s Help Center articles, instructions, and knowledge base to provide verified and up-to-date responses—giving you helpful information whenever you need it For additional help
LEAP Web LEAP AI Our LEAP AI features are now available on LEAP Web, bringing powerful tools right to your browser
Cannot Login to LEAP Web (LEAP 365) LEAP Web is only supported in Google Chrome (minimum Version 134) Avoid using outdated or unsupported browsers, as they may prevent successful login and integration
Error in communication with the Calculation Engine. Please contact LEAP . . . To conduct a Repair of LEAP, please follow these steps: 1 Close LEAP, all Microsoft Office applications, and Adobe 2 Navigate to https: community leap us s downloads and click “Download LEAP Desktop” 3 When the download is complete, open the downloaded file 4 Navigate through the Installer until it requests you to “Repair” LEAP 5
You appear to be working offline. Leap cannot set the local data folder LEAP Office Express Net Client Service: Press `Ctrl + Shift + Esc` to open the Task Manager Go to the Services tab Locate the LEAP Office Express Net Client service (LEAPOfficeXE) and check its status If it's not running, right-click and select Start Or you can try a LEAP Repair: Close LEAP and any Microsoft Office applications including Word, Outlook and Excel Download the LEAP Desktop
We are now getting Outlook email notifications *per document* that our . . . Previously when we had clients upload documents through LawConnect we wouldn't get any notifications and the documents would just show up in their folder Came in to 100 separate email notifications for document uploads this morning, even though all the documents had been part of one mass upload Is there any way to turn this notifications feature off? I don't want to get so many separate
LEAP Working Offline Errors LEAP server is not currently reachable, and you cannot work in offline mode because LEAP has exceeded its 30 days offline time limit LEAP was unable to connect to the server Please ensure that the LEAP Office Express Net Client service is running and then restart LEAP LEAP cannot rebuild your data Please Log a support call online